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Warranty & Returns Shipping

Quality Guarantee:

If any problem within 1 year as follows:
  • Unable to charge / discharge normally
  • The capacity showing lower than 95% when the battery is full
  • The actual capacity going down under 70% of the standard
  • Obvious interval
We will offer different ways:
  • Unconditionally accept exchange goods with quality problem,and bear freight charges
  • Responsible for maintaining or compensating after the recognization of our company or other authoritative organization if any damage of your laptop.
But the following situations will be out of our quality guarantee:
  • Products without our tracking number or the fake goods
  • Disassembling trace without authorization, broken panel, or the shell being out of shape
  • The use of time beyond one year

RETURN POLICY

You may return laptop batteries sold by batteryprice.co.uk within 30 days of purchase for a full refund or replacement
Customer purchasing products within 30 days, you can apply for changing the good product if any quality issue, you can contact us in line or email, we will check your situation, if pass the checking, will refund or replacement.
Defective Products: Our manufacturer's guarantee covers defective products for replacement up to 12 months of the original purchase. However, we cannot offer a replacement in the following cases:
      • The laptop battery was damaged due to charging failure, alteration, negligence, abuse, accident, improper installation or freezing.
      • If it is from another merchant.
      • It is discharged, and can be recharged and returned to service.
      • The battery was misapplied.
      • The battery has physical damage present.
All returns are inspected upon receipt for verification.
Shipping Charges: Due to our aggressive pricing, shipping charges are non-refundable. If your initial order qualified for free shipping and then got returned for a refund, actual shipping charge incurred for the original shipment will be deducted from your refund.
Refunds: All refunds are issued in the same form of payment used in the original transaction within 10 business days of receiving your return.
Undeliverable or refused orders, due to incorrect address and/or absence, will be refunded in the original form of payment, less the applicable shipping charges.